Leveraging Data and Communication to Strengthen Client Relationships and Drive Influence
AI is changing the way businesses connect with customers, helping them anticipate needs, personalize interactions, and improve communication at scale. But AI isn’t just about automation—it’s a tool for strategic influence. This session will show you how to use AI-driven insights to navigate complex conversations, build trust, and position yourself as a key advisor. Learn how to turn data into compelling stories that drive better decision-making and stronger client relationships. Whether you’re in sales, marketing, or customer success, you’ll walk away with strategies to enhance engagement and create lasting impact.
AI isn’t just changing how we work—it’s redefining what work looks like altogether. This session will explore bold predictions for the future of jobs, industries, and workplace dynamics as AI continues to evolve. Will AI create more jobs than it replaces? What skills will be in demand? How will automation reshape career paths, leadership roles, and organizational structures? Industry experts will break down what’s next for AI-driven employment, from the rise of human-AI collaboration to the potential for a four-day workweek. Whether you’re an employer, job seeker, or policy leader, this discussion will help you prepare for the workforce of the future—before it arrives.
For COOs, CFOs and Tech Leaders, AI integration isn't merely innovation—it's essential for scaling exceptional employee and customer experiences that drive measureable impact. This session will explore how businesses can leverage AI-native platforms to streamline support operations, blending automation, human augmentation, and personalized interactions directly into existing workflows and tools. Imagine seamlessly moving from automated self-service channels to human-assisted support without friction, ensuring every customer interaction is optimized for personalization, speed, and accuracy. Join us to discover how AI can transform your workflow and enhance productivity.
Matt Phillips is the Director of AI Strategy at Asurion, the Nashville-based AI-powered tech care provider. With 15+ years in SaaS and a decade in product management, he identifies and integrates emerging AI technologies to revolutionize customer support and elevate customer experiences... Read More →
As AI becomes more embedded in critical business and societal functions, ensuring its safety, security, and trustworthiness is more important than ever. This panel will bring together experts in AI ethics, cybersecurity, and risk management to discuss the evolving threats and safeguards in AI adoption. Learn how organizations can protect against AI-driven cyber threats, build transparent and accountable AI systems, and foster trust among users and stakeholders. From data privacy to adversarial AI attacks, this discussion will provide insights into the policies, frameworks, and best practices needed to keep AI both innovative and secure.
AI is only as powerful as the data it can access—but moving, cleaning, and managing data is often the biggest roadblock to AI success. Instead of shifting massive datasets, the future lies in bringing AI directly to your data wherever it resides. This session will explore how businesses can integrate AI into existing data ecosystems, enabling real-time insights, smarter automation, and secure, scalable AI applications. Learn how leading organizations are optimizing data strategies, reducing infrastructure bottlenecks, and unlocking AI’s full potential—without disrupting operations.
AI is evolving fast, but where does it stand today, and what’s next? This session unpacks the current landscape of AI, covering breakthrough innovations, policy shifts, and adoption trends shaping industries worldwide. With businesses racing to integrate AI, governments grappling with regulation, and technology advancing at an unprecedented pace, understanding the intersection of AI, policy, and real-world implementation is more critical than ever. Get a clear, no-hype assessment of where AI is delivering value, where it’s falling short, and what leaders need to prepare for in the years ahead.
From early disease detection and personalized treatment plans to predictive analytics and operational efficiency in healthcare, this session will explore how AI is being used to enhance diagnostics, streamline clinical workflows, and improve patient outcomes while addressing challenges like data privacy, regulatory compliance, and bias in AI-driven decision-making. Learn from experts about the real-world applications of AI in hospitals, research labs, and biotech, and discover what’s next for AI-powered medicine. Whether you’re in healthcare, life sciences, or AI development, this session will provide insights into the advancements shaping the future of medicine.
This panel explores how artificial intelligence is revolutionizing education across K-12, higher education, and corporate learning environments. Industry experts will discuss the implementation of just-in-time learning systems that deliver personalized content exactly when needed, dramatically improving knowledge retention and application. Panelists will share real-world examples of AI tools that provide instant feedback, adapt to individual learning styles, and create customized educational pathways for diverse learners. The session will address critical questions about equity, data privacy, and the changing role of educators in AI-enhanced learning environments. Join us to discover how AI is creating more efficient, accessible, and effective educational experiences while preparing students and professionals for success in an increasingly AI-driven world.
AI is transforming finance, banking, and insurance by enhancing fraud detection, automating risk assessment, and personalizing customer interactions. This session will explore how AI-driven solutions are streamlining operations, improving financial forecasting, and redefining the customer experience. Learn how industry leaders are leveraging AI to detect threats in real-time, optimize underwriting, and drive smarter investment strategies while navigating regulatory challenges. Whether you're in fintech, banking, or insurance, this session will provide actionable insights on integrating AI to improve efficiency, security, and profitability.
