About me
Matt Phillips is the Director of AI Strategy at Asurion, the Nashville-based AI-powered tech care provider. With 15+ years in SaaS and a decade in product management, he identifies and integrates emerging AI technologies to revolutionize customer support and elevate customer experiences. A continuous learner and collaborative leader, Matt champions AI literacy and adoption, empowering product, engineering, and data-science teams to pilot, scale, and deliver high-impact AI solutions.
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